Thank you for choosing KPDriveLine LLC. We are committed to providing you with high-quality auto parts and excellent customer service. If you are not satisfied with your purchase, please follow our return and refund policy:

  1. Return Terms
    Return Period: You may return your product within 30 days of receiving it.
    Product Condition: The product must be unused, undamaged, and returned in its original packaging, including all accessories, manuals, and tags.
    Exclusions: The following items are not eligible for returns:
    Any part that has been used or installed
  2. Return Process
    Contacting Customer Service: Please contact our Customer Service team via email or phone to request a return.
    Obtaining a Return Authorization: Our Customer Service will provide a Return Authorization number, which must be clearly marked on the return packaging.
    Returning Items: Please return the item in its original packaging and ensure it is intact. Return shipping costs are your responsibility.
  3. Refund Processing
    Once we receive the returned item and verify that it’s eligible for return, we’ll process your refund within 5-7 business days.
    Refunds will be issued to the original payment method used, but additional processing time may be required.
  4. Shipping Costs
    Shipping costs for the original order are non-refundable unless the return is for an incorrect or damaged item.
  5. Contact Us
    If you have any questions regarding returns or refunds, please feel free to contact us. We’ll be happy to assist you.